Privacy Policy
Last updated: May 13, 2025
Le Vélo voyageur is a simplified joint-stock company, located at 6 Rue Fontenille, 34000 Montpellier, registered with the Montpellier Trade and Companies Register under number 529 884 116.
The company offers self-guided bicycle tours in France and Europe.
We can be contacted by email at: bonjour@levelovoyageur.com
ARTICLE 1. PURPOSE OF THIS POLICY
What is the purpose of this policy?
Le Vélo voyageur offers self-guided bicycle tours in France and Europe. All bookings must be made via our website www.levelovoyageur.com (referred to as “our website”). A preliminary exchange may take place by phone or email with an advisor.
In this context, we collect and process personal data.
This policy sets out the terms and conditions for processing your personal data in accordance with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR) and French Law No. 78-17 of January 6, 1978 on Data Processing, Data Files, and Individual Liberties.
We may update this policy at any time, particularly to comply with regulatory changes.
ARTICLE 2. DATA CONTROLLER
Who is responsible for processing your data?
Le Vélo voyageur – SAS
SIREN: 529 884 116
Address: 6 Rue Fontenille, 34000 Montpellier, France
ARTICLE 3. PURPOSE OF DATA PROCESSING
How do we use your personal data?
| Processing Purpose | Legal Basis | Categories of Personal Data |
| Handling order requests, managing bookings, invoicing, and service delivery | Contract performance (Art. 6.1.b GDPR) | First and last names, email address, postal address, phone number |
| Sending commercial communications, newsletters, white papers, and tips | Consent (Art. 6.1.a GDPR) | Email address |
| Responding to requests to exercise your rights | Legal obligation (Art. 6.1.c GDPR) | First and last names, email address, ID copy if applicable |
Whether providing the data is mandatory and the consequences of not doing so are specified at the time of collection.
ARTICLE 4. DATA RECIPIENTS
Who do we share your data with?
Data may be shared with:
– Any competent authority upon request during an inspection,
– Travel service providers (e.g., hotels, transport operators, guides, tour operators),
– Our consultants (e.g., lawyers, accountants) for service management, legal compliance, or to assert our rights.
ARTICLE 5. DATA RETENTION PERIOD
How long do we keep your data?
| Processing Purpose | Retention Period |
| Order request management | 5 years after your request |
| Booking management / service delivery | 5 years after service completion |
| Commercial communications and newsletters | Until consent is withdrawn |
| Responding to rights requests | Current calendar year + 5 years (ID copies are deleted within 1 year) |
Once the retention periods expire, your data is deleted.
ARTICLE 6. YOUR RIGHTS
What are your rights regarding your personal data?
You have the right to:
– Be informed about the collection and use of your data (right to information),
– Access your data (right of access),
– Object to data processing (right to object),
– Restrict the use of your data (right to restriction),
– Request correction, completion, updating, or deletion (right to rectification and erasure),
– Receive your data to transfer it elsewhere (right to data portability).
More information is available from the CNIL (France’s data protection authority): www.cnil.fr
To exercise your rights or ask questions:
– Email: bonjour@levelovoyageur.com
– Mail: 6 Rue Fontenille, 34000 Montpellier, France
Please clearly specify the nature of your request.
If you believe your rights have not been respected after contacting us, you can file a complaint online at www.cnil.fr/fr/plaintes or by mail at: CNIL, 3 Place de Fontenoy, TSA 80712, 75334 PARIS CEDEX 07.
ARTICLE 7. COOKIES
What is a cookie?
A cookie is a small file stored on your device’s hard drive by your browser when visiting an online service.
Cookies set when you visit our site do not personally identify you, but only your device.
Cookies are only stored with your prior consent.
What types of cookies do we use?
– Functional cookies: Necessary for the website to operate properly (e.g., adapting display settings).
– Analytics cookies: Help us analyze site usage, track visitor behavior (pages viewed, links clicked), and assess marketing performance. These data are anonymous.
– Profiling cookies: Used to deliver ads tailored to user preferences.
– Third-party cookies: May be used for ads, social sharing, or analytics, and are governed by the privacy policies of those third parties.
Your cookie preferences
Upon your first visit, you can set your cookie preferences. You may accept or reject some or all cookies, except functional ones.
These preferences are stored but can be changed at any time on our website.
Managing third-party cookies may require action directly via the relevant services.
You can also manage cookies via your browser settings. Help is available in your browser’s “Help” section.